General conditions of sale

Article 1. Purpose

These conditions of sale aim to define the contractual relations between Tot.me SAS and the buyer and the conditions applicable to any purchase made through the website. tot.fr . The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site tot.fr is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to commit to these general conditions of sale.

The company Tot.me SAS reserves the right to modify these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. As a result, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the site tot.fr of the company Tot.me SAS within the limit of available stocks. The company Tot.me SAS reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description including its main technical characteristics. The photographs are as faithful as possible but do not bind the Seller in any way. The sale of the products presented on the site tot.fr is intended for all buyers residing in countries that fully authorize the entry of these products into their territory.

Article 3. Rates

The prices listed on the product sheets of the online catalog are prices in Euros (€) including all taxes (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Tot.me SAS reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.

Article 4. Order and payment terms

The company Tot.me SAS offers the buyer the option of ordering and paying for their products in several stages, with 3 payment options to choose from:

– Secure payment by Paypal or credit card (via the system PAYPAL): The buyer selects the products he wishes to order in the “basket” " , modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of their choice: "Payment by Paypal » . The next step asks him to check all the information, read and accept these general terms and conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the button « Confirm my order”. Finally, the buyer is redirected to the secure interface PAYPAL in order to securely enter your account details Paypal Or personal credit card. If the payment is accepted, the order is registered and the contract is definitively formed. Payment by Paypal account or by bank card is irrevocable. In the event of fraudulent use of the latter, the buyer may demand cancellation of the payment by card, the amounts paid will then be re-credited or refunded . The liability of the holder of a bank card is not incurred if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the withdrawal with his bank, within 70 days following the transaction , or even 120 days if the contract binding him to it provides for it. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection made by the holder. No costs of restitution of the sums may be charged to the holder.

Confirmation of an order implies acceptance of these conditions of sale, recognition of having full knowledge of them and the waiver of the right to rely on one's own conditions of purchase. All data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and has provided it on their order form, Tot.me SAS will send them an email confirming that their order has been recorded.

If the buyer wishes to contact the company Tot.me SAS, he can do so either by mail to the following address: 14 rue Mirabeau 87000; or by email to the following address: contact@tot.fr

Article 5. Reservation of ownership

The company Tot.me SAS retains full ownership of the products sold until full payment of the price, including principal, costs and taxes.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of return costs.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by CHRONOPOST , delivery service with tracking, delivery without signature. Delivery times are given for information purposes only ; if they exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed . The company Tot.me SAS may provide the buyer with the tracking number of their package by e-mail. The buyer is delivered to their home by their postman. In the event of the buyer 's absence, they will receive a delivery notice from their postman, which allows them to collect the products ordered from the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment they the items leave the premises of the company Tot.me SAS. The buyer is required to check in the presence of the postal worker or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Warranty

All products supplied by the company Tot.me SAS benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it may be returned to the company Tot.me SAS which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by post to the following address: Tot.me SAS, 14 rue Mirabeau 87000, within thirty days of delivery.

Article 9. Liability

The company Tot.me SAS in the process of distance selling, is only bound by an obligation of means. Its liability cannot be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other involuntary problems .

Article 10. Intellectual Property

All elements of the site tot.fr are and remain the intellectual and exclusive property of the company Tot.me SAS. No one is authorized to reproduce, exploit, or use in any capacity whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.

Article 11. Data to personal character

The company Tot.me SAS undertakes to preserve the confidentiality of the information provided by the buyer, which he would be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of law n ° 78-17 of January 6, 1978. As such, the Internet user has the right to access , modify and delete information concerning him. He may request this at any time by mail to the following address: Tot.me SAS, 14 rue Mirabeau 87000 or by email: contact@tot.fr .

Article 12. Dispute settlement

These conditions of distance selling are subject to French law. For all disputes or litigation, the competent Court will be that of Limoges.